We take your privacy very seriously. Our commitment to your privacy and the full disclosure of how we gather information is evidence of that commitment.
We may collect and process personal information provided by you when you submit the registration form, when you respond to a survey questionnaire, when you email our support team, when you enter a competition, or when you opt-in with third-party services.
If you have provided information to our servers that you wish to remove, please email your request to firstname.lastname@example.org and we will permanently delete your data within 7 calendar days.
In order for you to communicate with ProductionCrate LLC, send and receive messages, and make secure transactions, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) contact data provided by you to us using an online form (such as your name, e-mail address and survey questionnaire responses); (2) transaction identification information (such as dates of successful payments and receipt numbers); and, (3) basic social media data to connect with Facebook, Google+ and YouTube (Public profile links and channel identifiers). Social media data is only received if you opt-in to connect using a social media service. If you communicate with us by e-mail or otherwise complete, send, or receive online forms or messages, any information provided in such communication may be collected as Personal Information.
Confidentiality and Security of Personal Information
To help protect your privacy we use encrypted connections to send and receive all session information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.
Common Considerations and Data Removal Inquiries
- We are never sent any personal login credentials to 3rd party sites or services (such as facebook or google), even if a user connects to ProductionCrate with one of those services.
- We are never sent any credit card information. When a transaction takes place all credit card details are securely processed and authenticated by PayPal, ApplePay or Stripe, and these platforms only transport the required information to our servers (such as receipts) upon successful payments.
- If you wish to have us remove any data that you have provided, email your request to email@example.com and we will delete your account and data from our servers within 7 calendar days.