We take your privacy very seriously. Our commitment to your privacy and the full disclosure of how we gather information is evidence of that commitment.
This policy is effective as of November 2, 2021. Last updated: November 2, 2021.
We may collect and process personal information provided by you when you submit forms, when you email our support team, when you enter a competition, or when you opt-in with third-party services.
Additionally, we may collect analytical data including, but not limited to, traffic and usage data about which resources you request from our server.
If you have provided information that you wish to remove from our servers, please email your request to email@example.com and we will permanently delete your account and data.
ProductionCrate contest participants who have enabled the YouTube API to share data with our platform can additionally revoke API access from their Google security settings page at https://security.google.com/settings/security/permissions
In order for you to communicate with ProductionCrate LLC, send and receive messages, and make secure transactions, we require you to provide us with certain information that personally identifies you (“Personal Information”). Personal Information includes the following categories of information: (1) contact data (such as your name and e-mail address) including a password; (2) your credit card, echeck or other transaction identification information; and (3) the date of the transaction. If you communicate with us by e-mail or otherwise complete, send, or receive online forms or messages, any information provided in such communication may be collected as Personal Information.
Confidentiality and Security of Personal Information
Legal Bases and Purpose for Processing Your Personal Information
a. Facebook Connect
To allow you to log in to our site using sign-in services such as Facebook Connect. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
b. Consent From You
c. Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, we need technical information about your device in order to provide the essential features of our Mobile App.
d. Our Legitimate Interests
Where we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve, and communicate our services. For example, we collect technical information about your device in order to improve and personalize your experience of our Mobile App. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
e. To Promote Safety and Security
We use the information we collect to promote the safety and security of the services, our users, and other parties. For example, we may use the information to authenticate users, facilitate secure payments, protect against fraud and abuse, and enforce our terms and conditions.
f. Compliance with Law
Common Considerations and Data Removal Inquiries
- We are never sent any personal login credentials to 3rd party sites or services (such as facebook or google), even if a user connects to ProductionCrate with one of those services.
- We are never sent any credit card information. When a transaction takes place all credit card details are securely processed and authenticated by PayPal, ApplePay or Stripe, and these platforms only transport the required information to our servers (such as receipts) upon successful payments.
- If you wish to have us remove any data that you have provided, email your request to firstname.lastname@example.org and we will delete your account and data from our servers within 7 calendar days.